Queue Management
Better the Management.
Greater the Experience.
Intercepting Waiting Times > Valuing Interaction Time
1. Improve Customer Experience
Customers are guided to the nearest or least crowded bank branch.
2. Improves Customer Service Levels
Customer waiting time per transaction is reduced.
3. Better Retail Space Utilization
Customers no longer have to wait long inside a branch, therefore reducing foot traffic in the space.
