Experiential Banking in the New Normal
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We have seen a sudden shift from physical to digital as we adjust to the new way of doing business. The pandemic pushed banks to take proactive strategies for the new realities in engaging with existing clients and attracting and acquiring new ones through technology. Going digital is significantly more than simply providing online and mobile functionality, it also means simplifying all consumer interactions with the help of technology. In this webinar, we will understand what truly defines a digital organization and what could be done differently by rural banks to adapt.