Bank Genie’s Vertical Banking Software Solutions
Genie Transformation is a digital banking platform made up of the following vertical solutions:
GENIE BRANCH
GENIE BRANCH
Eliminates the banks need for branches and ATM can be integrated with any Core Banking System for any type of transaction.
GENIE WALLET
GENIE WALLET
Extension of all services and utilities to Bank customers at the touch of a screen.
GENIE-Q
GENIE-Q
Customers to digitally book their transactions at the branch to reduce interactions with the teller.
GENIE ONBOARD
GENIE ONBOARD
End customer can onboard using a selfie, auto fill up details by using OCR, e-KYC capabilities.
GENIE VIDEO BRANCH
GENIE VIDEO BRANCH
Remote teller available via video link, banks can service customers beyond the usual opening hours and even keep branches open.
The Banking Reach Problem: Why banks need Agent Banking Software
Traditional banks can’t always reach customers in less-populated rural areas. Operating a physical bank branch requires resources like employees and buildings, which are not cost-effective.
In the Philippines alone, the number of rural bank branches has been steadily dropping. Instead, banks are serving the rural customer through proxies, or “agents”, such as post offices, telcos and retailers.
Agent banking seems to be a win-win-win – it’s profitable for the bank and the agent, and directly benefits the customer. But in the absence of a physical branch, how can a bank ensure the same security, efficiency and service quality?
Bank-Genie: Digital Banking Software for Business Transformation
Bank Genie’s headline product, Genie Transformation, is a digital banking platform designed to help banks transform legacy systems into future-ready digital solutions.
It offers clients the following benefits:
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Banks can extend their reach to the unbanked and under banked market segments, making agent banking commercially viable
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Agent networks can be deployed faster and with lower operations cost
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Customers are better engaged, easily on-boarded and better retained
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Automation capability results in operational efficiency and staff productivity
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Innovative platform architecture ensures agility, flexibility and scalability for future expansion.
So why Bank Genie?
At the back-end, Bank Genie’s digital banking platform is supported by cutting-edge technology:
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Omni-channel support: All customer touchpoints, including mobile, internet, social media and chat bots
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Artificial Intelligence: Enabling smart workflows, personalization and natural conversations
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Micro app architecture: Supporting faster, more efficient development of complex apps
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Enterprise grade security: Ensuring compliance with purpose-built security controls
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Repository: Centralizing digital assets for reusability and cost-effectiveness